Policies
Client Consultation Policy
At Mandie Barber Studios, every session begins with a required consultation. This is a key part of our personalized, boutique experience and ensures that every detail of your session is tailored to you.
During the consultation, we will:
- Discuss your vision, style, and goals for the session
- Choose the best location(s) to match your desired look and feel
- Review wardrobe suggestions and preparation tips
- Confirm session details, timing, and logistics
- Schedule your session and your in-person ordering appointment
This consultation allows us to create a session that is intentional, meaningful, and fully customized—so you can walk in confident and walk away with artwork you love.
Consultations are required for all portrait and commercial bookings and must be completed before your session is confirmed.
Cancellation Policy & Rescheduling Policy
At Mandie Barber Studios, your time and experience are incredibly important to us. When you book a session, a dedicated time slot, planning, and preparation are reserved just for you. Because of this, we ask that all clients carefully review our cancellation and rescheduling policy:
- Cancellations must be made at least 3 days (72 hours) before your scheduled session in order to reschedule without incurring additional fees.
- If a cancellation occurs within 3 days of your session, you may be required to pay a new session fee in order to rebook. This decision is made at the photographer’s discretion and depends on the demand for your original time and date.
- Session fees are non-refundable.
- Rescheduled sessions must take place within 2 weeks of your original session date to retain your booking without penalty.
We understand that life happens, and we do our best to be flexible while also honoring the time and resources involved in preparing your session. Thank you for understanding and respecting our policies!
Payment Policy
At Mandie Barber Studios, we believe in transparency, flexibility, and a smooth experience from start to finish. Please review our payment policy before booking:
- Session fees are due in full at the time of booking and are required to reserve your session date and time. Session fees are non-refundable.
- Product purchases are made during your in-person ordering appointment. A 50% deposit is required at the time of your order, with the remaining balance due upon delivery.
- Payment plans are available for product orders and must be arranged at your ordering appointment. All payment plans require an active credit or debit card on file and are processed via auto-draft.
- Payments may be scheduled to process on either the 1st or the 15th of each month, depending on your preference.
- No products (including albums, wall art, or digital files) will be delivered until the final payment is received in full.
If you have any questions about payment options, we’re happy to walk you through the process and find the plan that works best for your needs.
Commercial & Event Photography Payment Policy
At Mandie Barber Studios, we value professionalism, reliability, and clarity in every client relationship. Please review the payment terms for commercial and event photography services:
- All session fees for commercial photography (headshots, branding, product sessions, etc.) are due in full at the time of booking to reserve your session date.
- Event clients are required to pay a non-refundable deposit to secure their date. The remaining balance is due in full by the day of the event.
- No services will be rendered without full payment received by the event date.
- Final images will be delivered via a private online gallery for download.
If you require an invoice or custom billing arrangements for your business, we’re happy to accommodate with advance notice.